Privacy Policy AI Trade Suite Last updated: March 21, 2026
1. Introduction
AI Trade Suite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our review monitoring platform and related services.
2. Information We Collect
Account Information: When you register, we collect your name, email address, business name, phone number, and billing information.
Business Data: We collect the business names, locations, and review platform identifiers (Google, Yelp) that you add to your account for monitoring purposes.
Review Data: We collect publicly available reviews and ratings from Google and Yelp on your behalf as part of our monitoring service.
Usage Data: We collect information about how you interact with our platform, including log data, IP addresses, browser type, and pages visited.
Communications: If you contact us for support, we retain records of that correspondence.
3. How We Use Your Information
We use the information we collect solely to:
Provide, operate, and maintain the AI Trade Suite platform
Send you weekly review summary emails and SMS alerts for negative reviews
Process payments and manage your subscription
Respond to your support requests
Improve and optimize our service
Send transactional and service-related communications
4. Data Sharing
We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing or advertising purposes.
We share data only in the following limited circumstances:
Service Providers: We work with trusted third-party vendors (such as payment processors, email delivery, and SMS providers) solely to operate our platform. These vendors are contractually prohibited from using your data for any purpose other than providing services to us.
Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
We do not share your data with any third party for their own marketing, advertising, or commercial purposes.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at the address below.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews to protect your information from unauthorized access, disclosure, or loss.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of non-essential communications at any time
To exercise any of these rights, contact us at privacy@aitradesuite.com.
8. Cookies
We use essential cookies to operate our platform (e.g., session management). We do not use tracking or advertising cookies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our platform. Continued use of our services after changes take effect constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
AI Trade Suite Email: privacy@aitradesuite.com Website: www.aitradesuite.com